Datenschutzerklärung

Last updated: April 19, 2026

sitarastyle.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). sitarastyle.com is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

1. Personal Information We Collect or Process

In addition to standard contact, financial, and account information, we collect specific data to facilitate our Return and Exchange Policy:

  • Visual Evidence: We collect and store photos and videos provided by you regarding item defects, damages, or missing parts.

  • Verification Data: We collect data regarding the status of security tags and garment condition to ensure compliance with our anti-usage policies.

  • Timestamp Data: We collect delivery timing data from our courier partners to enforce our 24-hour reporting window for damages.

2. How We Use Your Personal Information

We use your personal information for the following specific purposes:

  • Provide, Tailor, and Improve the Services. This includes processing purchases, verifying exchanges, and arranging shipping.

  • Security and Fraud Prevention. We use your information to detect and prevent "wardrobing" (the practice of wearing an item for an event and attempting to return it) and other fraudulent activities.

  • Policy Enforcement. We use your interaction data and communication history to enforce our Strict No-Refund Policy and to verify that exchange requests meet our manufacturing fault criteria.

3. Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services. To help protect and grow our business, we use certain Shopify enhanced features. To learn more, visit the Shopify Consumer Privacy Policy.

4. Security and Retention of Your Information

We retain your personal information, including correspondence and visual evidence of faulty items, for as long as necessary to provide Services, resolve disputes, and enforce our business policies.

5. Your Rights and Choices

Depending on where you live, you may have the right to access, delete, or correct the personal information we hold about you. You may also opt out of targeted advertising. Please note that we may decline a deletion request if the data is required to resolve an ongoing dispute or to enforce our Return & Exchange Policy.

6. International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in, including to Canada and the United States, where Shopify's servers are located.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact

Should you have any questions about our privacy practices or if you would like to exercise your rights, please contact us at:

Email: sitarastyles.sales@outlook.com